Updating A Card or Bank Account

You can add or update a card or bank account from the Contact's Profile → Payment Methods → Add Payment Method, or send the member a payment method request (Contact's Profile → Payment Methods →  Request → then choose your method of message - Email/SMS).

How to update card or bank on the Student Portal:

1. Sign in to your student portal.
2. Tap More → Billing.
3. Under Payment Methods, tap Add Payment Method.
4. Choose Card or Bank (ACH).
5. For a card, enter the Cardholder First Name and Last Name, Billing ZIP Code (it must match your card's billing address), Card Number, Month, Year and CVC. You can also give it a Nickname like "Mom's Visa".
6. Tap Save Card.

Also on the Billing page

• Memberships: what they're enrolled in
• Payment Schedule: upcoming payments
• Invoices: open and paid invoices
• Payment History: every payment they've made

Here is a video walking through these instructions: