System Emails
Customize the automatic emails the CRM sends for you. Buttons, links and details are inserted automatically and can't be broken by edits.
- Go to Settings → System Emails.
- Pick an email from the list:
- Billing: Payment method request, Invoice sent, Failed payment / dunning, Upcoming payment reminder
- Agreements: Agreement ready to sign, Signed agreement copy
- Portal: Student portal login link
- Events: Event waitlist spot opened, Event registration confirmation, Birthday party RSVP notification
- Marketing: Review request
- Promotions: Promotion nomination
- Turn it Enabled or off.
- Edit the Subject and message text. Leave a field blank to use the default.
- Save.
Here is a video walking through these step: