System Emails

Customize the automatic emails the CRM sends for you. Buttons, links and details are inserted automatically and can't be broken by edits.

  1. Go to Settings → System Emails.
  2. Pick an email from the list:
    • Billing: Payment method request, Invoice sent, Failed payment / dunning, Upcoming payment reminder
    • Agreements: Agreement ready to sign, Signed agreement copy
    • Portal: Student portal login link
    • Events: Event waitlist spot opened, Event registration confirmation, Birthday party RSVP notification
    • Marketing: Review request
    • Promotions: Promotion nomination
  3. Turn it Enabled or off.
  4. Edit the Subject and message text. Leave a field blank to use the default.
  5. Save.

Here is a video walking through these step: