Class Management

Class Management System – Studio Setup

In this article, we’ll walk through the Class Management System located under the Studio Setup tab and explain how to create classes, build schedules, manage spaces, and set up surveys.

The Key Steps

1. Navigate to the Class Management System

Click the Studio Operations tab in the left-hand navigation menu.
Click Class Management System.

You will see Classes as the first option.

2. Create or Manage Classes

Click New Class to create a class.
If you already have classes created, you can:

  • Click Edit to make changes
  • Click Duplicate to copy an existing class

When creating or editing a class, you can:

  • Enter the Class Name
  • Add a Description
  • Assign a Category (optional, for organization)
  • Select a Style
    • Styles must be created beforehand
    • Styles determine how attendance is tracked
  • Assign a Space (e.g., Main Mat, Training Room)
  • Toggle the class as Active or Inactive
  • Enable Guardian Check-In SMS (to notify guardians when a dependent checks in)

3. Add Time Slots & Instructors

Within each class, you can:

  • Add Instructors
  • Select the Day(s)
  • Set the Time
  • Define a Maximum Capacity

If you need multiple time slots in one day:

Click Add Time Slot
Add additional days and times as needed.

Once all information is entered, save your class.

4. Create a Schedule

After building all your classes, click Create New Schedule.

You will be able to:

  • Enter a Schedule Name (this becomes part of the public URL)
  • Select which Classes to display
  • Choose to show:
    • Instructor names
    • Class capacity
  • Toggle whether the schedule is Public (Active) or Inactive

Once created, the schedule generates a static public link.

You can:

  • Copy and paste the link
  • Open it in a new tab
  • Share it publicly

The link remains the same even if you update the schedule.

Note: This schedule is for display purposes (like a living PDF). Attendance check-ins are handled separately in the Attendance section.

5. Manage Categories & Spaces

Within the Class Management System, you can also:

  • Create and manage Categories (for better sorting)
  • Create and manage Spaces (e.g., Front Room, Back Mats, Training Room)

These help organize your classes and schedules.

6. Create & Automate Surveys

Click into the Survey section to create post-class or milestone surveys.

Click New Survey.

You can:

  • Add a Survey Name
  • Set as Default Survey (optional)
  • Preview the survey on the right-hand side

7. Configure Survey Triggers

Set automatic triggers for when surveys are sent:

  • After a specific number of check-ins (e.g., after first trial class)
  • After 10 classes attended
  • Send only once (if desired)

This allows you to automate feedback collection at key milestones.

8. Set Rating & Review Automation

Choose your rating system:

  • 1–5 stars
  • 1–10 rating scale
  • NPS (Net Promoter Score)

You can define a Positive Threshold (e.g., above 8).

  • If rating is above the threshold:
    • Automatically send a review request (Google, Facebook, etc.)
    • Add your review page link
  • If rating is below the threshold:
    • Trigger a negative feedback form
    • Collect internal feedback instead of sending to public review

9. Add Follow-Up Questions

You can include:

  • Open text questions
  • Multiple choice questions

Use this as an exit survey after class or for long-term students.

Examples:

  • What did you enjoy most?
  • What could we improve?
  • How has your experience been so far?

10. View Survey Responses

Once surveys are submitted, you can:

  • View responses
  • See student information
  • Follow up directly if needed

If you have any questions about the Class Management System under Studio Operations, please reach out to the Market Muscles Support Team.