Bulk Messages

Bulk Messages

In this article, we’ll walk through the Bulk Messages section located under the Communication tab and explain how to create, send, schedule, and track email and SMS campaigns.

The Key Steps

1. Navigate to Bulk Messages

Click the Communication tab in the left-hand navigation menu.
Click Bulk Messages.

On this page, you will see:

  • A list of previously sent bulk messages
  • Message performance data
  • Saved templates
  • The option to create a new message

2. Review Past Bulk Messages

Click on any previously sent message to view detailed analytics.

You can see:

  • Sent
  • Delivered
  • Opened
  • Clicked
  • Bounced

You can also:

  • View the actual email preview
  • Review when it was sent
  • See which contacts received it

This allows you to track performance and engagement.

3. Manage Message Templates

At the top of the page, you will see your Templates.

You can:

  • Edit existing templates
  • Delete templates
  • Load a template when creating a new message
  • Save a new message as a template

Templates save time when sending recurring announcements or promotions.

4. Create a New Email Campaign

Click Create New Message.
Select Email.

You can:

  • Start from scratch
  • Load a saved template
  • Save your message as a new template
  • Send a Test Email before publishing

Build your email using:

  • Subject Line
  • Preview Text
  • Email Body
  • Merge Tags (for personalization)

Send Now or Schedule

Click Next.

You can:

  • Send immediately
  • Schedule for a future date and time

You will also see:

  • Sender Name
  • Sender Email (editable in Communication Settings)

Select Recipients

You can send to:

  • All Contacts
  • A specific Smart List
  • By Type (Leads, Members, etc.)
  • By Style
  • By Belt Rank
  • By Roster
  • Individual Contacts

The system will:

  • Show the estimated number of recipients
  • Automatically remove duplicate email addresses

5. Create a Bulk SMS Campaign

Click Create New Message.
Select SMS.

You can:

  • Enter your message
  • Use Merge Tags for personalization
  • Attach images (if needed)

You will see:

  • Character count
  • SMS segment count

If your message exceeds the standard SMS length, it may count as multiple segments (which may increase cost per contact).

A preview of the SMS will appear at the bottom.

Send or Schedule SMS

Just like email, you can:

  • Send immediately
  • Schedule for later
  • Choose recipients using Smart Lists, filters, or manual selection

The system will estimate total recipients and remove duplicates automatically.

The Bulk Messages section allows you to efficiently communicate with large segments of your contacts while tracking performance and engagement.

If you have any questions about Bulk Messages, please reach out to the Market Muscles Support Team.