1. Navigate to your Market Muscles CRM Dashboard

https://app.marketmuscles.com/

2. Navigate to Bulk Messages

Click the Communication tab in the left-hand navigation menu.
Click Bulk Messages.

On this page, you will see:

• A list of previously sent bulk messages
• Message performance data
• Saved templates
• The option to create a new message

3. Review Past Bulk Messages

Click on any previously sent message to view detailed analytics.

You can see:

• Sent
• Delivered
• Opened
• Clicked
• Bounced

You can also:

• View the actual email preview
• Review when it was sent
• See which contacts received it

This allows you to track performance and engagement.

4. Manage Message Templates

At the top of the page, you will see your Templates.

You can:

• Edit existing templates
• Delete templates
• Load a template when creating a new message
• Save a new message as a template

Templates save time when sending recurring announcements or promotions.

5. Create a New Email Campaign

Click Create New Message.
Select Email.

You can:

• Start from scratch
• Load a saved template
• Save your message as a new template
• Send a Test Email before publishing

Build your email using:

• Subject Line
• Preview Text
• Email Body
• Merge Tags (for personalization)

6. Send Now or Schedule

Click Next.

You can:

• Send immediately
• Schedule for a future date and time

You will also see:

• Sender Name
• Sender Email (editable in Communication Settings)

Set Subject Line and customize the message Preview

7. Select Recipients

You can send to:

• All Contacts
• A specific Smart List
• By Type (Leads, Members, etc.)
• By Style
• By Belt Rank
• By Roster
• Individual Contacts

The system will:

• Show the estimated number of recipients
• Automatically remove duplicate email addresses

You can either save your draft or select send to activate the message.

8. Create a Bulk SMS Campaign

Click Create New Message.
Select SMS.

You can:

• Enter your message
• Use Merge Tags for personalization
• Attach images (if needed)

You will see:

• Character count
• SMS segment count

If your message exceeds the standard SMS length, it may count as multiple segments (which may increase cost per contact).

A preview of the SMS will appear at the bottom.

9. Send or Schedule SMS

Just like email, you can:

• Send immediately
• Schedule for later
• Choose recipients using Smart Lists, filters, or manual selection

The system will estimate total recipients and remove duplicates automatically.