Setting Up Your Reputation Section For Reviews
The Key Steps
- Click the Marketing Dropdown in your left-hand navigation menu on your backend dashboard.
- Click the Reputation Dropdown in the Marketing sub-menu.
- Click Overview to be directed to where you can log in to your Facebook and/or Google Business Profiles to have a live look at the reviews those business profiles are receiving and have the ability to reply to them as well.
Setting Up Notifications for When Reviews Come In
- Click Settings in your left-hand navigation menu
- Click Notifications in the settings menu
- In the New Reviews section, click the green Add Notification button to add an email address you'd like to receive notifications when someone submits a review
- Once you've added the email you want to be notified, click the green Add Notification button in the bottom-right of the screen.
Here is a video walking through these steps: