Understanding the Lead Profile

From the Contacts tab of your Market Muscles account, you can access a list of all of your contacts. When you click on a contact's name you will be taken to their Lead profile. On their profile, you're able to message leads and see important contact information.

1. Underneath the lead's name and profile picture you can see whether or not they are subscribed to receive marketing from you. If a lead has a status of unsubscribed they will not receive any messages from your sequences or your bulk messages

2. This is where you will find all of the important contact information for this lead.

3. From this panel you are able to communicate with your leads and add notes or tasks to their profile. The different tabs are:

Messages: you can send text messages to the lead and see previous messages
Sequences: you can see the automated sequence messages that are queued up for this lead to receive
Email: you can send the lead emails and view previously sent emails
Notes: allows you to add and view notes on the lead's profile
Tasks: you can add tasks to the lead's profile and mark tasks as completed

4. Clicking on the Edit button allows you to change the lead's contact information. If you want to delete the contact profile, click on the Delete button.